CEO Global Network Podcast

Linda Kern, Founder and CEO, The Kern Group - Building High-Performing Sales Teams

John Wilson Season 1 Episode 20

In this episode of the CEO Global Network Podcast, host John Wilson sits down with Linda Kern, a seasoned sales executive and Founder of The Kern Group. Linda shares powerful insights on what it takes to build, scale, and sustain high-performing sales teams.

She covers:

  • The overlooked factor in building great sales teams
  • How to balance accountability and motivation
  • The biggest mistakes companies make when scaling sales
  • Gaining buy-in for change from resistant teams
  • The role of branding and marketing in sales success
  • The toughest client question she’s ever faced

Whether you’re a CEO, sales leader, or entrepreneur, this conversation is packed with real-world advice to drive growth and results.

00:00 – Introduction
John welcomes Linda to the CEO Global Network Podcast.

00:14 – What’s the single most overlooked factor in building a high-performing sales team?
Linda emphasizes hiring the right people—driven, motivated, people-focused, and comfortable with urgency.

01:05 – How do you balance accountability with motivation when coaching sales leaders?
Linda highlights clarity on what success looks like, building trust, and supporting strengths while addressing gaps.

02:26 – What’s the biggest mistake companies make when trying to scale their sales function?
She stresses clear success metrics, pipeline awareness, activity targets, and quickly replacing low performers.

04:04 – How do you get quick buy-in from a sales team resistant to change?
Linda advises engaging the team in problem-solving and decision-making to build ownership and commitment.

05:27 – What role do branding and marketing play in accelerating sales results?
She explains differences between B2C and B2B buying processes and the critical need to understand customer decision-making.

07:23 – What’s the toughest client question you’ve ever been asked—and how did you answer?
Linda recalls being asked for a better price, which signaled she hadn’t fully demonstrated value and ROI.

08:56 – Conclusion
John thanks Linda for her wisdom and insights.